Thank you for shopping with Kitchen Experts! We strive to provide high-quality products and excellent customer service. However, if you are not completely satisfied with your purchase, we are here to help. Please read our refund and returns policy carefully:

1. Refunds:
We offer a full refund on items returned within [ 7 ] days of purchase. To be eligible for a refund, the item must be unused, in its original packaging, and in the same condition as when you received it. Refunds will be issued to the original payment method used for the purchase.

2. Returns:
If you wish to return an item for any reason other than a defect or damage, you will be responsible for the return shipping costs. Please contact our customer service team to initiate the return process and obtain a return authorization (RA) number. Returns without an RA number will not be accepted.

3. Defective or Damaged Items:
If you receive a defective or damaged item, please contact us within [ 1 ] days of receiving your order. We will provide instructions on how to return the item and arrange for a replacement or refund, including any return shipping costs incurred.

4. Exchanges:
Unfortunately, we do not offer exchanges at this time. If you would like to exchange an item for a different size or color, please return the original item for a refund and place a new order for the desired item.

5. Refund Processing Time:
Once your return is received and inspected, we will send you an email notification to inform you of the status of your refund. Refunds may take up to [ 7 ] days to be processed, depending on your payment method and financial institution.

If you have any questions or need further assistance regarding our refund and returns policy, please don’t hesitate to contact our customer service team. Thank you for your understanding and cooperation.